I just received call too. Had 1BR at BW May 3-8 and tried offering me yacht club hotel room with $50 credit a night.
I refused because I have 3 kids, hotel room not big enough for us.
And going from 1 BR to hotel room for $50 doesn’t seem fair. Yacht isn’t dvc but 1 br to studio is like 15 point a night difference, way more than $50 a night.
Took them looking around and finding something but we found a room at kidani. Member services was very nice on phone. I know it stinks but it’s not really their fault about renovations. They just have to be ones to break bad news
I agree, going from a 1 br. to a hotel room for $50 per night doesn’t seem fair because it isn’t even close to being fair, it’s an insult based on any way you calculate the value of a 1 br. v. a hotel room.
Across the board at all of the combo hotel/DVC resorts Disney charges cash guests the same price per night for studios & hotel rooms, so in Disney’s eyes a hotel room equals a studio. A 1 br., OTH, costs a lot more than $50 per night.
Looking at the WDW booking site, the first month I could find availability in was July & Disney is charging $790 per night for a 1 br. BW view villa & $598 per night for a YC hotel room. Thus, at a minimum they should offer $192 per night - the difference in the cash value of a YC hotel room v. a BWV BW view 1 br. as measured by their own pricing.
Or they could measure the value of the downgrade based on DVC metrics, a 1 br. BW view in April costs roughly 20 more points per night than a studio BW view villa, DVC charges $20 per point for OTU points, 20x$20=$400 per night.
I’m glad they at least found you a 1 br. & AKL/V is a lovely resort & I hope you enjoy your stay there. The Kidani 1 br.s have 2 bathrooms which is great. The hallways are long, though (not that BWV owners are strangers to long hallways) so you might want to put in a location request. If you’re in a standard view a request to be near the Pumba elevator if granted might give you a view of the Pembe savanna.
I did receive a call back from a Senior Supervisor who spent as much time as needed with me to resolve my issue with losing the Boardwalk 1 BR reservation. We settled on an accessible room at the Yacht Club and compensation for breakfast. My chief need was to be in the EPCOT area so that we can spend much of our time at the Flower and Garden Festival. You are correct _auroraborealis_ we always book 1 BR for the extra space and the King bed. However, since our need to be in the EPCOT area was foremost this time, I was happy to take the hotel room at the YC. Thanks all for your thoughtful answers to my post.
I’m glad they found a solution that will work for you & the YC is my favorite crescent lake resort. But, I really think in situations where DVC is asking to downgrade folks from a 1 br. to the equivalent of a studio (which is basically what a hotel room is,) they should offer to return the difference in points between a studio & a 1 br. (around 20 per night in this case) and offer to bank them for you even if you’re past your banking deadline.